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Professional Services

Training & Performance Consulting

Managed Training Services

Managed Training Services allows you to expand the size of your training team and get more done. This service provides you with a FOCUS Learning training consultant, who augments your administrative or training staff, supporting your training department by developing materials, designing or enhancing training processes, creating individual development plans, and maintaining and updating training records in a training management system.

For customers who use Qlarity or VISION, this service also provides training and optimization coaching on how to organize your training data most effectively for compliance purposes and get the most from your software investment.

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Human Performance Improvement (HPI) Optimization

Human Performance Improvement (HPI) is a results-based, systematic approach to reducing human error. FOCUS Learning partners with organizations to optimize and integrate HPI tools and methods into specific job positions and overall training.

Our proprietary method includes performing a gap analysis to fully understand problem areas and help customers identify opportunities for HPI integration. We then work with leadership to design and develop key HPI tools, methods, and products to incorporate into training programs.
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Knowledge Transfer and Retention

Employee turnover is the number one cause of critical organizational knowledge loss. Turnover is stressful and expensive for leaders and organizations, especially when it means losing your most experienced or high-performing workers. It is vital to have a plan in place for capturing employee knowledge and documenting their expertise.

FOCUS Learning is an expert in knowledge capture and retention. For over 30 years we have helped high performance organizations document the “how-to’s” and “lessons learned” from subject matter experts in technical jobs, preserving expertise for the next generation. We help our clients apply knowledge management best practices, implement knowledge capture and transfer tools and processes, and build a culture of learning to mitigate the risk of loss of expertise that comes with employee turnover.
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ClearPATH Framework for Training Excellence

Built on the Systematic Approach to Training (SAT) and ADDIE principles, ClearPATH transforms your training and compliance programs into measurable, sustainable success.
Every FOCUS Learning engagement follows a systematic, evidence-based process grounded in the same instructional design models that shape our technology—SAT and ADDIE.
ClearPATH brings these proven models to life through a practical, guided partnership that ensures your training programs are designed with purpose, implemented effectively, and continuously improved.

PLAN (Analysis)

We start with a detailed evaluation of your current programs, training data, and operational environment.

  • Conduct training department health assessments and needs analyses
  • Identify compliance gaps and workforce readiness challenges
  • Map current practices to regulatory frameworks (NRC, INPO, NERC PER-005, FAA, etc.)

ALIGN (Design) 

 Using findings from the analysis phase, we design systems, processes, and learning solutions aligned with your strategic and regulatory goals.

  • Establish governance models, workflows, and documentation standards
  • Configure your Qlarity or VISION environment to match your operating context
  • Define measurable outcomes linked to safety and performance

TRAIN (Development & Implementation) 

 We turn strategy into action—developing learning materials, coaching teams, and delivering the training and leadership support needed to sustain excellence.

  • Design and deliver instructor-led, eLearning, and blended solutions
  • Conduct workshops for managers, leaders, and technical trainers
  • Support rollout and adoption of new training processes and tools

HARNESS (Evaluation & Continuous Improvement) 

 We measure the impact of your programs and identify areas for ongoing enhancement.

  • Use analytics and performance dashboards to monitor effectiveness
  • Conduct evaluation and audit readiness reviews
  • Provide ongoing coaching and operational support for continuous growth
ClearPATH connects every phase of the ADDIE model—Analyze, Design, Develop, Implement, Evaluate—to practical outcomes that improve safety, compliance, and performance.

 Our Professional Service Areas

Every professional service offering we provide connects back to the ClearPATH process and the science of SAT and ADDIE.

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Training Program Design & Development

We help you build defensible, compliant training programs using the SAT and ADDIE methodologies.

  • Job and task analysis (SAT–Analysis)
  • Curriculum, OJT, and assessment design (ADDIE–Design/Development)
  • Course and qualification development with traceability to performance objectives
  • Compliance alignment for NERC, INPO, NRC, and FAA frameworks
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Performance Consulting

We analyze performance gaps, optimize processes, and strengthen accountability across your organization. 

  • Regulatory and performance gap analysis
  • Workflow and process improvement
  • Culture and leadership assessments
  • Operational readiness evaluations
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Operational Leader Program

Develop leaders who can manage compliance, performance, and people with confidence.

  • Role-based leadership development for technical environments
  • Modules on accountability, coaching, and feedback
  • Certification and evaluation tools linked to measurable outcomes